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How mega328 Handles Your Personal Data

Your account information stays with us — not shared, not sold. This policy covers what we collect when you use mega328, how your wallet details for DANA, OVO, and GoPay are handled, and what you can do if you want to access or remove…

Data not sold to third partiesDANA, OVO, GoPay wallet data protectedYour right to access or delete dataAccount-level encryption appliedContact us anytime for data requests

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DATA REQUEST CONTACTS

Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or want your account details removed, contact our support team directly. We handle data queries separately from general account support so your request gets the right attention. Response times depend on the complexity of the request, but we acknowledge every submission.

Team online

Live Chat

Open the chat window inside your account dashboard. Use this for quick questions about what data we hold or to flag a data concern in real time.

Email Support

Send your data access or deletion request to our support email. Include your registered phone number and the e-wallet — DANA, OVO, or GoPay — linked to your account.

Account Settings

Some data preferences — like saved wallet details and notification settings — can be updated directly from your account profile without contacting support.

HOW WE PROTECT DATA

Security, Retention and Your Account

We apply encryption across account data and payment flows. Your wallet credentials for DANA, OVO, and GoPay are not stored in plain text — they pass through secured channels each time you initiate a transaction. Account access uses OTP verification tied to your registered mobile number, so unauthorised logins are blocked at the entry point. We do not share your data with advertisers. Third-party sharing is limited to payment processors needed to complete your transactions, and those processors are bound by their own data security obligations.

Encryption on Account Data

All account information — including your linked wallet details for DANA, OVO, and GoPay — is encrypted in storage and during transmission through secured payment channels.

OTP Login Verification

Every login triggers a one-time passcode to your registered number. This blocks access from unrecognised devices and keeps your account tied to your own mobile.

Cookie and Session Controls

Session cookies keep your lobby state active between pages. You control these through your browser settings — clearing them logs you out and resets saved preferences.

Data Retention Policy

Transaction data is kept only as long as applicable rules require. Non-essential session data is cleared on a rolling cycle. You can request a data summary at any time via support.

What Data We Collect and Why

mega328 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account on mega328, we collect information you provide directly — your name, email address, phone number, and the e-wallet details you use for deposits and withdrawals via DANA, OVO, or GoPay. We also collect technical data such as your device type, browser,

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IP address, and session activity. This data helps us process transactions, verify your account identity, and keep your wallet connections secure. We do not collect more than we need. Payment data tied to your OVO or GoPay wallet is used only to process the transaction you
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initiated — it is not stored beyond what the payment rail requires. If you access mega328 from Bandar Lampung or anywhere else in Indonesia, the same data practices apply. Cookies and session tokens are used to keep your login active and your account preferences saved between
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sessions. You can clear these from your browser at any time, though some account features may not work without them. Data retention periods depend on the type of information — transactional records are kept as long as required under applicable rules, while non-essential session data is
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cleared on a rolling basis. Where local law permits access, your use of mega328 is governed by this policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Your Privacy on mega328

These are the questions we get most often about how your data is handled. If your question is not covered here, contact us through live chat or email and we'll respond directly.

We collect your name, email, phone number, device details, and the e-wallet information — DANA, OVO, or GoPay — you use for transactions. We collect only what's needed to run your account securely.

Your wallet data is shared only with the payment processor completing your transaction. It is not sold, rented, or passed to advertisers. Third-party processors operate under their own data security requirements.

Yes. Send a data access request to our support email with your registered phone number and linked wallet. We'll compile and return your account data within a reasonable timeframe.

Contact support via live chat or email and request account deletion. We'll remove non-mandatory data. Some transactional records may be retained as required under applicable rules before full deletion is completed.

We use session cookies to keep your login active and save account preferences. You can clear or block these through your browser settings, though some account features may not work without them.

Transactional records are kept as long as required under applicable rules. Session and preference data is cleared on a rolling basis. Contact us if you want details on retention periods for your specific account data.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal LiveLive Sic Bo Diamond InfoFAQ

How mega328 Handles Your Personal Data

Reach Us About Your Privacy

Live Chat

Email Support

Account Settings

Security, Retention and Your Account

Encryption on Account Data

OTP Login Verification

Cookie and Session Controls

Data Retention Policy

Questions About Your Privacy on mega328

01 What personal data does mega328 collect when I open an account?

02 Is my DANA or OVO wallet information shared with other companies?

03 Can I request a copy of all the data mega328 holds on me?

04 How do I ask mega328 to delete my personal data?

05 Does mega328 use cookies, and how can I control them?

06 How long does mega328 keep my account and transaction data?

Privacy Policy

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